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Food Safety Systems That Support Growth -  Not Slow It Down


We help food manufacturers worldwide design, implement, and maintain HACCP systems that are practical, compliant, and built to work in real operations.



HACCP • ISO 22000 • SQF • GMP • Audit & Regulatory Support

Talk to us about your food safety system

Why Food Safety Feels Harder Than It Should

Most food businesses don’t struggle because they don’t care about food safety or fear audits themselves.


They struggle because requirements are complex, guidance is inconsistent, and systems are often built just to get through the audit not for day-to-day operations.


This leads to:

  • documentation that is hard to use or maintain
  • uncertainty about whether the system is “right”
  • second guessing decisions and controls
  • stress leading up to audits
  • reactive fixes instead of confidence


The result?

When systems are complex, overwhelming, or reactive, leaders and business owners are left hoping things will hold under pressure instead of knowing if they will.

Our Approach: Practical Risk Control

Our approach is designed to restore control, confidence, and momentum.


We start by establishing clear system foundations, design the right controls, and ensure they work in practice.


From there, we focus on making systems practical, understood, and visible  so businesses can move forward with confidence.


For organisations that need more than compliance, we also support ongoing review, improvement, and readiness for change, ensuring food safety continues to support as the business grows.


This approach allows food safety to become something you can trust, not something you constantly worry about.



How We Can Support You

We offer different levels of support depending on your stage, capability, and internal resources.

 HACCP Foundations™

DIY / On-Demand


Best for:
Businesses with internal capability who want to build their HACCP system correctly, without unnecessary cost.


What this includes:

  • Food safety system training (self-paced and on-demand training)
  • HACCP plan framework and guidance
  • Core prerequisite programs
  • Full suite of HACCP compliance templates
  • 2 Hours Consultation to review the documented HACCP Plan or ask any questions


Outcome:
A compliant HACCP system built internally, with clarity on what’s required.


 HACCP Accelerator™

Live 12-week Guided Coaching


This is an implementation program; we work through your HACCP Plan together to customise it for your business

Best for:

Businesses that want expert guidance to build and implement HACCP properly without outsourcing.


What this includes:

  • Guided HACCP plan development
  • 12 weeks of weekly live group coaching calls
  • Full suite of HACCP templates
  • Clear interpretation of requirements
  • An additional four (4) hours of one-on-one consultation for targeted support
  • Support through out implementation and readiness
  • Access to our exclusive Pinnacle Food Safety Community


Outcome:
Confidence that your HACCP system is right and will stand up at audit.


 HACCP Assured™

One-One Premium Support


Best for:

Businesses that want food safety managed professionally with less stress or in a tight deadline.


What this includes:

  • End-to-end HACCP system development and support
  • Full system documentation designed specifically to your business
  • Training of your HACCP Team on your HACCP Plan
  • Onsite Implementation Support
  • Pre-audit assessment to ensure you are well positioned for a successful audit


Outcome:
Peace of mind that your food safety plan is compliant and won’t slow the business down.


Additional Food Safety Support

Available as standalone support or integrated into our core programs.


  • Internal audits and gap analysis
  • GMP training
  • Root cause analysis & corrective action support
  • Recall preparedness
  • On-demand training modules


Trusted by Food Businesses Across Australia

With over 20 years’ experience across food manufacturing and management systems, Pinnacle is trusted by businesses ranging from start-ups to established manufacturers.  Our focus is always the same: clear advice, practical systems, and confidence that stands up under scrutiny.

"Ensured our compliance requirements have been managed, and the systems have been audit ready."

"Professional and down to earth approach to quality system management development.”

"I found Nicole to be very professional and her service was exceptional to us."

Common Questions.

HACCP can improve your business on a number of fronts. Here are a few common questions you might already have.

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  • How can HACCP, ISO 22000, SQF or BRC certification grow my business?

    Having a HACCP, ISO 22000, SQF or BRC Food Safety Management can impact your businesses growth in a number of ways. Most importantly, it allows you to access customers that require either food safety standard as a minimum requirement do business with them, for example, retailers such as Woolworths, Coles, Foodland or for export. 



    Beyond accessing more potential buyers, achieving HACCP, ISO 22000, SQF or BRC certification demonstrates that your business takes its food safety seriously, provides a competitive advantage in your marketplace and gives you peace of mind that you won’t make consumer sick.  


  • What is the difference between HACCP, ISO 22000, SQF or BRC certification?

    HACCP, ISO 22000, SQF or BRC are only a small number of food safety standards available, but all are a set of criteria required to produce food safety.   


    HACCP is the fundamental code that all other standards are built on; it takes a risk-based approach to food safety, it is not as prescriptive as the other standards. HACCP is the best place to start when building a food safety.


    All other standards include more stringent requirements in addition to including a management system framework such as management review, setting objectives, food safety policy and often have elements of quality built-in. 


    Your customer will often specify which standard they will accept. If you are still not sure, speak to us, and we will guide you to determine which standard is right for you.


  • How can I best prepare for an external certification audit?

    Preparing for an audit can be stressful, and we have many tips on preparing, but here are our top three. 

    1. Ensure your documentation complies with the standard(s) – say what you do to meet these requirements.

    2. Do what you say – keep records or other evidence to demonstrate you are doing what you say you will do.

    3. Implement the system so it becomes part of your day to day business. It is stressful to rush around just before your audit, trying to fix up any gaps. 


    Our consultants are external auditors themselves and will provide clarity and assurance in the steps required to make sure you pass the upcoming audit with flying colours and no stress.   

  • Is achieving ISO 22000 or HACCPcertification hard?

    Yes, if it weren’t, everyone would have it, but it is worth it, so we make it easy for you.


    After 18+ years, we've helped countless business achieve HACCP certification. One thing we have learnt along the way is that every business is different and needs a bespoke solution. 


    We tailor our strategy to ensure your food safety system is matched to the individual business and is practical and easy to implement.  Doing so has enabled us to maintain consistent success for every one of our clients. 


  • Is there an opportunity for system integration?

    Yes, our exclusive food safety systems are designed to be integrated with quality – ISO 9001, environment – ISO 14001 and WHS – ISO 45001. As we go, we'll identify redundancies, improvement, offer insight into how to reduce duplication and reduce double handling throughout your business. The result? Increased productivity and streamlined processes and systems. 

      


  • What makes Pinnacle Management Systems different?

    We don’t just give you a HACCP Plan; we mentor and guide the business to fully understand what their food safety system means, how it works and what needs to be done day to day to maintain and improve it. We partner with you to make the systems fit your processes and how you like to do things. 


    We extract all your knowledge about the business and map it to the standard. As auditors, we know what is required to meet the standard and pass an external audit the first time. 


    We prioritise simplicity and usability to add value and protect your business, not just for certification. 


  • Where are you based?

    Pinnacle Management Systems is based in Adelaide, Australia, and delivers services to food businesses worldwide through online coaching programs, on-demand training, and templates. We support clients across Australia, New Zealand, and internationally. On-site consulting and audit support is also available, contact us to discuss your location and requirements.


  • Can you do our external audit too?

    No.


    It is a conflict of interest for consultants or anyone who has had input into your HACCP Plan or Food Safety System to deliver external certification audits. 


    You need to contact an accredited certification body for external audits. 


    Speak to us, and we can provide you with an unbiased recommendation for reputable certification bodies to contact.