I have worked with Nicole Inwood over the past 10 years on QMS, EMS & FSSC systems projects and audit preparation at Coca Cola Amatil SA. During this time Nicole and I have worked together to ensure compliance requirements have been managed, and the systems have been audit ready.

I have found Nicole to be a very professional person to work with. She is a detail-oriented person and sets a high standard when it comes to reporting and communication.

Nicole is a friendly and engaging team player and her services would be a wonderful addition to any business.

ZEN's experience with Nicole was outstanding.

You demonstrated exceptional expertise, professionalism, and a proactive approach that made our ISO process smooth and highly effective.

The support your provided to us through 2025 added real value, and we couldn’t be more pleased with the outcome.

Working with Nicole Inwood at Pinnacle  Management Systems has made Food Safety so much easier for us. Their forms and templates are straightforward, easy to use, and cover everything we needed without any hassle. It’s taken a lot of stress out of trying to cover all requirements that are needed to be able to run a HACCP certified business, and we feel confident knowing we’re on the right track. 

 
Nicole and the team were always ready to help out with any questions or difficulties that arose. We’d happily recommend Pinnacle Management Systems to anyone in the food industry who wants simple, reliable tools that actually work!!

I had Nicole audit my food safety program for 10+ years, she is fantastic at what she does and will improve your management system or give you a great head start if you are just starting out!

Go ahead and join the course, it will be worth every minute you are there.

Pinnacle Management Systems has been an outstanding partner in managing Bedford’s internal audit program. Their flexible and collaborative approach consistently delivers high-quality, insightful reports that drove positive outcomes.

Pinnacle's support goes beyond audits, they strengthened our safety, quality, food safety, and environmental compliance processes by upskilling our teams with every interaction.

The Pinnacle auditors and owner are approachable, professional, flexible and solutions-focused, making them a pleasure to work with. Pinnacle’s expertise, adaptability, and commitment to excellence have been instrumental in driving continuous improvement and adding real value to our business.

The service provided by Pinnacle Management Systems is unmatched and of the highest calibre. The consultant was polished, proficient, and professional and showed superlative knowledge of both the standard and the business requirements. Any business’ compliance needs would be safe in their hands.

Christina is always great to work with, and provides us with excellent internal auditing services.

She was very thorough in her auditing process and provided very helpful feedback to help us improve our systems, procedures and processes.

She always communicates well with any staff that she needs to talk to.

"I have worked with Nicole and Pinnacle Management Systems for a number of years and on many projects and the level of knowledge that Nicole has with a number of quality systems is of the highest caliber."

The in-depth knowledge, guidance and support MVB received while engaging with Pinnacle Management Systems assisted us with creating systems required to reach our HACCP & ISO goals.

We were 100% satisfied and appreciative of the professional services received while working with Pinnacle Management Systems.