Develop the skills, confidence and practical tools to conduct effective internal audits and harness the power of AI to work smarter at every stage of the audit process.
Who Should Attend
This course is designed for anyone wanting to build their skills, knowledge and confidence to:
Conduct effective internal audits
Develop and coordinate an internal audit program
Understand the auditing process from planning through to reporting and follow-up
Apply AI tools to improve the efficiency and quality of their audit practice
Suitable for all industries and businesses of any size. No prior auditing experience required.
Why Internal Auditing Matters
Internal audits are a mandatory requirement for most management system standards including ISO 9001 Quality, ISO 22000 Food Safety, ISO 14001 Environment, ISO 45001 WHS, SQF, Woolworths Quality Assurance, Coles Supplier Requirements and many more.
A well-designed and consistently executed internal audit program gives business leaders real insight into:
Compliance with applicable standards, legislation and internal policies
Whether business processes and SOPs are being implemented as intended
The effectiveness of training across the organisation
Gaps and risks before they are identified in an external audit
Opportunities for improvement across systems, processes and teams
Communication and understanding between departments
What You Will Learn
The course follows the Pinnacle Pathway™ framework, taking you through every stage of the internal audit process:
The Auditor
Skills, attributes and professional conduct that make an effective auditor
Planning and Preparing
How to develop an audit schedule, write an audit plan and build practical audit tools including checklists and interview guides
Conducting the Audit
How to open an audit, interview staff, collect objective evidence, make observations and manage difficult situations professionally
Reporting and Follow-Up
How to classify findings, write deficiency statements, structure an audit report and follow up corrective actions
AI for Internal Auditors( NEW)
How to use AI tools to plan audits faster, generate checklists and interview questions, draft deficiency statements and produce polished audit reports, including practical prompt templates you can use immediately
What Is Included
Instructor-led training via Microsoft Teams
Comprehensive course notes
AI prompt card reference guide (new)
Certificate of Competency
Personal feedback from your facilitator
Course Details
Format
Virtual, instructor-led via Microsoft Teams
Duration
1 day, 9:00 am to 5:00 pm AEST
Prerequisites
None
Group Size
Small cohort, maximum 8 participants
Your Facilitator
Nicole Inwood, Pinnacle Management Systems
Nicole is a qualified certifying external auditor with more than 20 years of experience auditing Food Safety, Quality, Environment and WHS Management Systems. Nicole brings real-world auditing expertise into every session, ensuring participants leave with practical skills they can apply immediately in their workplace.
